Woodview (Active Prospects)

This report from the Care Quality Commission (CQC) provides an overview of Woodview (Active Prospects), a care home for up to nine individuals with learning disabilities. The inspection aimed to assess the overall quality and safety of the services provided, with a particular focus on five key areas: safety, effectiveness, caring approach, responsiveness to needs, and leadership. The findings indicate that Woodview is a well-managed and person-centred service that strives to ensure residents live fulfilling lives with choice, control, and independence.

Regarding the safety of the service, residents are well-protected from harm and abuse, with staff demonstrating strong knowledge of safeguarding procedures. Risks are thoroughly identified and managed with clear, personalized plans, and recruitment processes ensure only suitable staff are employed. While the service generally excels in providing safe medication management, it is noted that the home is actively working towards becoming more environmentally aware, encouraging recycling.

In terms of how effective the care is, residents' needs are comprehensively assessed, and care plans are outcome-focused, aligning with best practices for individuals with learning disabilities. Staff receive robust training and support, and external professionals confirm their competence. The home actively supports residents in choosing and preparing meals, with particular attention paid to individual dietary needs. While the building's layout is slightly larger than current guidance suggests, its design mitigates any negative impact, and residents' bedrooms are thoughtfully personalised. The service also demonstrates strong adherence to the Mental Capacity Act, ensuring residents' decisions are respected and supported.

The caring aspect of the service is highlighted by the consistently kind, respectful, and compassionate way staff interact with residents. Staff demonstrate a genuine understanding of individual needs and preferences, ensuring dignity is maintained at all times. Residents are actively involved in decisions about their care and daily lives, fostering a sense of partnership and respect.

The responsiveness of the service is evident in its commitment to person-centred support. Residents are actively involved in goal setting and achieving personal outcomes, with their independence being a key focus. The service proactively seeks feedback and uses it to shape its approach, ensuring it meets the evolving needs of those it supports.

Finally, the leadership at Woodview is described as exceptionally strong and distinctive. The registered manager fosters a positive environment, inspiring both staff and residents. There is a clear commitment to involving residents, their families, and the wider community in the development of the service, creating a culture focused on empowering individuals to control their lives.