Aspley House

This report from the Care Quality Commission (CQC) provides an overview of the recent inspection of Aspley House, a residential care home supporting two individuals with learning disabilities and behaviours that challenge. The inspection found that the service has significantly improved since its last assessment, demonstrating a strong commitment to person-centred care and the principles of Positive Behavioural Support (PBS). The report details findings across key areas, highlighting the dedication of the staff and management in fostering a supportive and enriching environment for the residents.

On safety, the home effectively minimised risks to residents and staff through robust training, clear safeguarding procedures, and proactive environmental checks. Staff are well-trained in managing risks, including those associated with medication, and work to build positive relationships with neighbours to promote community integration and reduce the risk of discrimination.

In terms of how effective the care is, residents' needs are thoroughly assessed, leading to person-centred care plans that align with best practice guidance. The service actively seeks less restrictive ways to support individuals, with clear protocols for medication and a focus on ensuring individuals can participate in decisions about their lives, even when they may lack capacity.

When considering how caring the service is, staff build strong, respectful relationships with residents, treating them with kindness and compassion. They are attuned to residents' needs and support their independence, using a variety of communication tools to help residents express themselves. The home actively works to minimize the impact of challenging behaviour incidents on relationships, with a focus on reflective practice and staff support.

Regarding how responsive the service is, residents are at the heart of their support, with care plans consistently reviewed and adapted. They have access to a range of enjoyable activities and are supported to try new things. Residents are encouraged to express their wishes, including for end-of-life care, and have various ways to raise concerns.

Finally, on how well-led the service is, there is a clear and positive culture focused on improving residents' lives and opportunities. Auditing systems are effective and tailored to the specialist nature of the support. Staff, management, and external professionals consistently seek opportunities for learning and improvement, leading to excellent communication and information sharing with healthcare professionals.