Cherry Leas Care Home

This report summarises the findings of a recent inspection at Cherry Leas Care Home. The inspection focused on key areas to assess the quality and safety of care provided to residents. The provider has made significant improvements since the last inspection, addressing previous concerns and demonstrating a strong commitment to enhancing the service. The report highlights progress across various aspects of care, focusing on safety, effectiveness, the caring environment, responsiveness to needs, and effective leadership.

Regarding the safety of care, the home has improved its systems for identifying and managing risks to residents, with updated assessments and monitoring in place. There are now robust processes to protect people from abuse, and appropriate notifications are made to regulatory bodies when necessary. The home ensures sufficient staffing levels to meet residents' needs, and staff are well-trained and supported in administering medications safely. Infection control measures have also been strengthened, with the premises now clean and hygienic.

In terms of effective care, residents receive their medications as prescribed, and staff competency in this area has been assessed. Support is provided to residents in a way that maximises their choice and control, always acting in their best interests and in the least restrictive way possible. The home's policies and systems are designed to uphold these principles.

The caring aspect of the service is evident in how staff know the residents well, and relatives have spoken positively about the care their loved ones receive. The report notes that improvements have been made in assessing residents' nutritional needs, with appropriate records and care plans now in place.

The home's responsiveness to residents' needs has also been a focus. Improvements have been made to how incidents and accidents are overseen, allowing for the identification of themes and the implementation of actions to mitigate future risks. Staff feel supported and able to raise concerns, contributing to a more positive and effective team environment.

Finally, the leadership and management of the home have been significantly strengthened. The provider, now also the registered manager, is actively involved in the service and is working to develop senior staff in management roles. There's a clear improvement in the systems for monitoring quality and safety, with a comprehensive audit programme and the implementation of an electronic care planning system. The leadership promotes a positive culture where staff feel heard and supported, leading to better outcomes for residents. While improvements are noted, the provider is continuing to work on updating all records to the new electronic system.