House Martins Care Limited Number One

House Martins Number One provides specialist residential care for up to five adults who are deaf and have learning disabilities, operating as an integrated part of the local community. The home works closely with a sister location nearby to share activities, resources, and flexible staffing, ensuring residents enjoy an active lifestyle and tailored support. The environment is designed to promote independence, choice, and inclusion, allowing residents to live as ordinary lives as possible. Families and professionals consistently praise the dedication of the team, and the service maintains a stable staff group with very low turnover.

For safety, the home relies on thoroughly vetted staff who are fully trained in safeguarding and managing identified risks. Medicines are managed and administered securely, and the premises are kept clean and well-maintained with high standards of infection control.

Care is delivered effectively by well-trained staff who understand mental capacity laws and support residents to make their own choices in the least restrictive way. Health needs are proactively managed through detailed health action plans, hospital passports, and regular access to various medical professionals.

Staff demonstrate genuine empathy and compassion, treating residents with deep respect and going above and beyond to support their wellbeing. Communication is a major strength, with staff fluent in British Sign Language and dedicated to overcoming any sensory barriers.

The service is highly responsive, offering personalised activity schedules ranging from swimming and bowling to part-time employment and holidays. Care plans reflect individual backgrounds, preferences, and cultural needs as deaf citizens.

Leadership is committed to maintaining high standards through robust internal quality checks and strong partnerships with external stakeholders and local organizations.