Island Sands Residential Care Home

This report provides an overview of the CQC inspection of Little Oyster Residential Home. The inspection aimed to assess the overall quality and safety of care provided, focusing on key areas to ensure residents' well-being and rights are upheld. The findings reflect the home's performance in critical aspects of care delivery and management, offering insights for families considering this residence.

In terms of safety, while improvements have been made, some areas require further attention, including the management of fire safety checks for all living spaces and the consistent recording of why and if PRN medicines have been effective. The effectiveness of care is noted positively, with residents' needs and choices being well-assessed and reviewed as they change, and staff effectively supporting residents' access to healthcare and healthier lives. The caring aspect of the service is also highlighted, with residents being protected from abuse, staff demonstrating good knowledge of safeguarding procedures, and people feeling safe and happy with their care. Regarding responsiveness, the home has made significant improvements in ensuring people's needs are met effectively, with staff working well with external agencies to provide timely and consistent care. Finally, concerning how well-led the service is, while a new manager has been appointed and quality monitoring processes are being embedded, there are still areas for development in ensuring all aspects of management oversight are consistently applied to promote the best possible care.