St George's Nursing Home (Oldham)

This report from the Care Quality Commission (CQC) provides an overview of St George's Nursing Home following an unannounced inspection. The inspection assessed the home against key standards to ensure residents receive safe, effective, caring, responsive, and well-led care. It's important to note that following a previous inspection where some improvements were needed, the service has since addressed these concerns. This report details the findings from the recent visit, offering insights into the daily life and care provided at the home.

Regarding safety, the home has established robust procedures for the safe handling of medicines, and thorough checks ensure equipment and the premises are well-maintained. Staff are recruited safely, and measures are in place to protect residents from harm, with clear processes for handling safeguarding concerns.

In terms of how effective the care is, staff receive comprehensive training and regular supervision, ensuring they have the skills to support residents. The home operates in line with the Mental Capacity Act, ensuring residents' choices are respected, and appropriate legal processes are followed when needed. Residents are supported to maintain their health and well-being, with good links to healthcare professionals.

Concerning the caring aspect, residents are supported by staff who treat them with kindness, dignity, and respect. Interactions observed demonstrated patience and understanding, contributing to a positive and supportive environment for residents.

In relation to responsiveness, residents are encouraged to participate in activities they enjoy, and their individual needs and preferences are well-documented in personalised care plans. The home actively seeks feedback from residents and their families to continuously improve its services.

Finally, on how well-led the service is, the management team provides strong leadership and is committed to ongoing improvement. Regular audits and quality checks are conducted to monitor and enhance the standard of care provided, ensuring the home is run effectively for the benefit of its residents.