Westleigh Lodge

Westleigh Lodge, a care home in Leigh, Greater Manchester, provides nursing care for up to 48 individuals living with dementia. This recent inspection report highlights that the home continues to be a good place to live, maintaining its previous overall rating. The report notes that significant improvements have been made in areas that required attention during the last inspection, particularly concerning medication management and recruitment. People living at Westleigh Lodge feel safe and are well looked after by the staff, with relatives expressing positive views and a willingness to recommend the home. The environment is clean and well-maintained, with ongoing refurbishment plans.

Regarding safety, the home has effectively addressed past concerns. Medicines are now managed safely and consistently by trained staff, with robust documentation and procedures in place. Recruitment processes are thorough, ensuring all staff are suitable to work with vulnerable individuals, and staffing levels are consistently reviewed and deemed appropriate to meet residents' needs.

In terms of how effective the care is, Westleigh Lodge ensures residents receive well-supported care from experienced staff who undergo regular training and supervision. The home adheres to the principles of the Mental Capacity Act, with appropriate procedures for DoLS applications and best interest meetings. Residents' nutritional and hydration needs are met, with choices offered at mealtimes and specific dietary requirements catered for.

The caring aspect of the service remains strong, with staff consistently treating residents with kindness, dignity, and respect. Interactions between staff and residents are positive and patient, with a clear understanding of individual needs and preferences. The home actively promotes residents' independence and respects their privacy and dignity at all times.

In relation to how responsive the service is, Westleigh Lodge is attentive to residents' changing needs, with care plans and risk assessments regularly reviewed and updated in collaboration with residents and their families. A varied activity programme has been introduced, encouraging engagement and providing opportunities for remembrance. The home has a clear complaints procedure, and while residents and relatives know how to complain, they have not needed to.

Concerning how well-led the service is, Westleigh Lodge demonstrates effective quality monitoring systems. Action plans are in place to address any identified issues, and feedback from residents, relatives, and staff is actively sought and used to drive ongoing improvements. The home has a registered manager in place and a positive culture focused on providing sensitive and non-discriminatory care.