Hourigan House Residential Care Home

This CQC inspection report for Hourigan House Residential Care Home provides an overview of the care provided at the home on February 2nd, 2021. The inspection focused specifically on infection prevention and control measures in light of the ongoing pandemic. It assessed how well the home is prepared and operating in this critical area, ensuring the safety and well-being of residents and staff. The report details the findings across key areas of care provision as required by the CQC's regulatory framework.

Regarding safety, the inspection found that the home effectively prevents visitors from spreading infections and adheres to shielding and social distancing guidelines. They ensure safe admission processes for new residents and demonstrate effective and safe use of personal protective equipment. Testing for residents and staff is accessible, and the premises promote safety through thoughtful layout and hygiene practices. The home is also prepared to effectively prevent or manage infection outbreaks, and their infection control policy is current.

In terms of how effective the care is, the report highlights positive measures in place to maintain resident contact with loved ones, including video calls, phone calls, and window visits, crucial for emotional well-being.

Concerning the caring aspect, the home actively supports residents in staying connected with their families and friends, which is a vital component of compassionate care during times of restricted contact.

In terms of responsiveness, the home has implemented practical solutions to facilitate safe visits, such as constructing a dedicated pod with a Perspex screen and a separate entrance to minimise risk to residents.

Regarding how well-led the service is, the inspection confirms that the home's infection prevention and control measures are robust, ensuring a safe environment for everyone within the care setting. The provider has also been directed to resources to further enhance their approach.