Adisham House

This report details an inspection of Adisham House, a care home for up to 10 people, specialising in care for individuals with learning disabilities. The inspection assessed how safe, effective, caring, responsive, and well-led the service is. The findings indicate a consistently good standard of care, with several areas noted for particular commendation. The service actively promotes independence and inclusion, aiming for residents to live fulfilling and ordinary lives.

On safety, residents feel secure, and any incidents are managed promptly. Staff are well-trained in safeguarding, and risks are assessed to enable residents to take managed risks. Fire safety and emergency preparedness are robust, with regular drills and well-maintained equipment.

In terms of how effective the care is, staff receive ongoing training and support to develop their skills. The service uses recognised assessment tools and ensures residents have access to healthcare professionals when needed. Mental capacity and deprivation of liberty safeguards are well understood and applied, protecting residents' rights.

Regarding how caring the service is, staff build strong, relaxed relationships with residents, knowing their individual preferences and histories. A person-centred culture ensures residents have choices about their daily lives, with staff patiently supporting their communication needs and engaging respectfully.

The service is outstandingly responsive, consistently providing personalised and tailored care. Staff go above and beyond to organise meaningful activities and events, supporting residents to live actively and independently. Innovative approaches are used to support residents' health and wellbeing, including adapting the environment and utilising technology for communication.

Finally, the service is well-led. The provider has strong oversight, and staff feel supported and able to raise concerns. Recruitment processes are safe, and there are sufficient staff with the right skills and experience to meet residents' needs. Feedback is actively sought, and the service's rating is prominently displayed.