Aldeburgh House

This summary highlights the findings from the Care Quality Commission (CQC) inspection of Aldeburgh House, providing an overview of its performance across key areas. The inspection, which took place on October 25, 2017, assessed whether the service was safe, effective, caring, responsive, and well-led, continuing the positive rating from the previous inspection. The report details how Aldeburgh House provides accommodation and personal care for up to eight individuals with learning disabilities, autistic spectrum disorder, and potential physical disabilities.

In terms of safety, the home ensures residents are protected from harm by staff who are well-trained in safeguarding and risk management, with robust pre-employment checks in place. Appropriate systems are in place for the safe storage and administration of medications, and residents feel safe and secure.

Regarding effectiveness, the care provided meets the individual needs of residents, with staff feeling well-trained and supported. Decisions regarding residents' liberty are made in accordance with legal frameworks, and residents are supported in making healthy food choices.

On being caring, staff demonstrate genuine kindness and respect, treating residents with dignity at all times. Residents are encouraged to be independent and involved in decisions about their care, with positive relationships evident between residents and staff.

In terms of responsiveness, the service adapts to residents' changing needs and preferences, offering personalised care plans that are easily understood. There is a clear and accessible complaints procedure, and residents and their families feel well-informed and consulted.

Finally, for how well-led the service is, management is visible and supportive, fostering a positive working environment for staff. Regular audits are conducted to monitor and improve the quality of care, with positive feedback received from residents, relatives, and external professionals. While the inspection found many positive aspects, it is important to note areas for continued development mentioned within the full report.