Seaview

This summary provides an overview of the Care Quality Commission (CQC) inspection report for Seaview, a care home for up to five individuals with learning disabilities. The inspection focused on infection prevention and control measures in place at the time of the visit in April 2021. The report details findings across key areas of care quality, offering insights into the service's operational standards and the well-being of its residents during a period of significant public health concern.

Regarding safety, the inspection found that Seaview effectively protected residents from infections, adhering to shielding and social distancing guidelines. Visitors were managed to prevent the spread of illness, and new admissions were handled safely. The service demonstrated effective and safe use of personal protective equipment (PPE), alongside consistent access to testing for both residents and staff. The premises themselves promoted safety through excellent hygiene practices and layout, with an up-to-date infection prevention and control policy in place to manage potential outbreaks.

The report highlighted that the care provided was effective, particularly in maintaining residents' connections with their families through phone calls and digital devices. It also noted that residents were supported to engage with the community for activities like drives and exercise in safe, local spaces, indicating a focus on maintaining a good quality of life and independence.

In terms of caring practices, the environment was noted as being very clean and hygienic. Staff were equipped with appropriate personal protective equipment, and comprehensive handwashing and sanitising facilities were readily available. Clear guidance on wearing PPE and handwashing, including visual aids for residents, was also in place, contributing to a supportive and safe atmosphere.

The service demonstrated responsiveness by ensuring residents could maintain contact with loved ones and access the community. The implementation of regular COVID-19 testing and temperature checks also reflects a proactive approach to resident well-being and safety in response to external health challenges.

On how well-led the service is, the report indicated the presence of robust infection control procedures. Cleaning schedules were maintained, and staff received relevant training, supported by pictorial guidance, ensuring a clear understanding and consistent application of safety protocols within the home.