Daffodils

Daffodils is a residential care home for younger adults with learning disabilities and/or autism. This report from the Care Quality Commission (CQC) covers an inspection that assessed the service against five key questions. The home is specifically designed to meet the needs of its residents, offering individual bedrooms with en-suite facilities and communal spaces. The inspection found that the care provided at Daffodils is generally positive, with particular strengths noted in how the service responds to individual needs and promotes well-being. Relatives expressed significant relief and confidence in the staff's ability to provide excellent care, especially during challenging times like the COVID-19 pandemic.

On safety, the home has effective safeguarding systems, robust risk assessments, and sufficient, well-trained staff to ensure residents are protected from harm. Medicines are administered safely by trained personnel, and there are strong measures in place to prevent and control infections.

In terms of how effective the care is, the environment has been thoughtfully adapted to meet specific needs, enhancing both independence and safety. Staff are skilled and knowledgeable, ensuring residents receive support aligned with current best practices, including assistance with health, diet, and daily living activities.

Regarding caring practices, staff treat residents with kindness and respect, actively involving them in decisions about their care and upholding their dignity and privacy. The registered manager fosters a positive culture that is person-centred and aims for the best possible outcomes for everyone living there.

The service was found to be exceptionally responsive, with staff demonstrating a deep understanding of each resident's needs and preferences. They have excelled in adapting activities and identifying opportunities for stimulation, ensuring residents maintain their well-being and develop new skills. The transition to the home was managed smoothly, with staff ensuring flexibility, choice, and continuity of care.

In terms of how well-led the service is, there are clear management structures in place that engage residents, relatives, and staff. The registered manager is dedicated to continuous improvement and ensuring residents live fulfilling lives. While overall governance is strong, the report highlights specific areas where attention to detail in environmental adaptations and proactive health interventions have significantly benefited residents.