Stanway Villa

This report provides an overview of Stanway Villa, a care home that supports individuals with learning disabilities, autism, and/or physical disabilities. The inspection assessed five key areas: safety, effectiveness, caring approach, responsiveness, and leadership. The report highlights significant improvements since the previous inspection, particularly in the areas of leadership and the effectiveness of care provided. Overall, the service has been recognised for its commitment to person-centred care and fostering an inclusive environment.

On safety, the home has made substantial upgrades to its building security, including new windows and fencing, and is currently addressing fire safety regulations. Robust recruitment practices are now in place, ensuring staff suitability, and safeguarding procedures are well understood by the team. Medication management is handled safely, and the home maintains a clean and hygienic environment with a top food hygiene rating.

In terms of how effective the care is, Stanway Villa now ensures staff receive comprehensive training and support, addressing previous shortcomings. Care plans are detailed and person-centred, regularly reviewed with residents. The home actively promotes healthier lives for residents, ensuring prompt access to healthcare professionals and utilising hospital passports for efficient communication with medical services.

Regarding the caring aspect, the atmosphere at Stanway Villa is consistently described as welcoming, relaxed, and calm, with staff building positive and compassionate relationships with residents. Interactions are respectful, promoting dignity and independence. Residents are actively involved in their care, with key workers dedicated to listening to their views and ensuring their choices are respected throughout the day.

Concerning responsiveness, the service excels at planning personalised care that truly meets individual needs and preferences, fostering independence and life skills. Communication needs are met through the use of accessible formats like symbols and easy-read materials, and staff are skilled in interpreting various communication methods. Residents are encouraged and supported to pursue their interests and participate in community activities, avoiding social isolation.

Finally, on leadership, the service is now consistently well-led, with a positive and empowering culture evident throughout the home. The registered manager leads by example, fostering high staff morale and a shared commitment to person-centred care. Quality assurance systems are robust, and the management team actively monitors performance and regulatory requirements, driving continuous improvement.